The first step: cultivating three kinds of consciousness

As quality training, speak up what is called the quality, how to do a good job in quality, often you speak soft, dry mouth tongue on the stage the audience trainees want to sleep. After the training, trainees whisper, finally converge into one word: good is good, is not practical for us! As trainers heard, half of the sacrifice spirit.

What kind of quality is, in fact, the simple sentence: quality = + the sense of responsibility, conscience that trainees and easy to remember, also easy to understand. Sometimes employees will ask myself, I took the company's money, didn't do good work, whether toward his conscience; If you don't have to do good things, thereby causing loss to the company's big, conscience, more hard, just checked the production and can also be asked. You have this consciousness, then down appropriate guidance, the quality of the reason is not difficult to control, as long as a little sense of responsibility, is not this quality accident. Because the Chinese have a habit. I'm sorry, is afraid of his own conscience, they will take the initiative to ask you, how can we do a good job in quality after? Taught at this time, also can cultivate staff quality consciousness of three!

One is the introspection consciousness. The quality of the product is made, instead of inspection. The production of the quality control is: let every man do his products. Asking employees for their products, to test yourself, only oneself think is qualified, can flow to the next working procedure or workshop, found in the self-inspection of nonconforming product, to do identification and placed it separately.

The second is the absolute sense. For workshop flow to process or product, must employees not to look at, is suddenly pull down to do, to test that is qualified, only can undertake production, to check the process or the quality problem of the workshop, the feedback in time. Resolutely do not make bad product, don't accept bad product, don't pass non-conforming.

Three is ZhuanJian consciousness. Do actions of self and mutual inspection, the production supervisor to full-time inspectors infusion: employees to produce, self-checking and ZhuanJian side are doing work, as a full-time inspectors, more should have a strong sense of quality control. Full-time inspectors if your department staff, that better communication; If not your department's staff, he will accept your teachings!

The second step: follow the process control

In management, everyone see results. Therefore, when many friends and I talk about management, said most of a words be: no matter white cat black cat, catch mice. For great philosophical essence, I am deeply impressed. But to talk to me about the result of a friend, I will ask them, if there is no process, which come of the results? When they stunned, I would tell them, I am quite pay attention to process, without a good process, difficult to have a good result! For the control of quality, I think that only keep up with the process control, to control the quality; So on in the friends, I asked him to be sure to follow the process control.

It is the first inspection control. Before the product launch, must demand, team leader, quality inspection personnel and staff, to the production of materials, carefully check; To use the tooling, to verify the performance is stable in good condition. And small batch production three products, confirm the product is qualified. Qualified production after the launch, the unqualified to find the reason, until qualified to mass production.

Second, the inspection control. In the process of production, management and products inspection to spot check, with 80% of the energy to focus on the weak links of production, such as: amateur staff, key equipment, key positions, and so on.

Three is the control of final inspection. In the line, for the final product, we will focus on control, often employee attitude is impatient at this time. One thing I have been touched, now think about all fear, an employee has a fast while going off work, also the lack of a product packing, he sought a nonconforming, call a person to repair, packing directly without inspection personnel. By team leader out immediately, the only product has serious quality defects. Besides the line in products, some products waiting for repair, so the more work quickly, to be kept under strict control.

The third step: add two weapons

The quality control in the process of production, not on the rise, is on the decline. If you want to achieve "stability" of quality control, management must carry two weapons: "Ming dao" and "close".

The first weapon is "bright sword" - "three-no pass" three analysis activities. Saying that the knife is easy to hide, but it also depends on who in that the sword, and a kind of knife. If a martial-arts expert, holding a wooden knife, who I want to also have no good hiding: but if it is a man who hasn't practiced kung fu, holding crystal treasure knife, you dare to say hide? I have taught in the weapon is a knife spectrum "bright sword". Every production early meeting, analysis yesterday and met quality problem during production, the harmfulness of in-depth analysis of these quality problems once they are out, we fully realized that nonconforming product not only can cause great negative impact to the enterprise, and it will damage the interests of users, then analysis the reasons of these quality layers of traceability, clear quality responsibility, identify vulnerabilities; On this basis, the analysis of measures should be taken into practice, improvements in a timely manner. "Why not find out the whole activity process to actually do it don't pass the quality responsibility is not clear, corrective measures not to carry out." Managers every knife hand "bright sword", the pursuit of quality to improve a little bit every day.

The second weapon is "close" - personnel quality consciousness test method. As the saying goes, better an open enemy than a false friend, in quality control, without the "close", how to eliminate employees sloppy thinking. Personnel quality consciousness test method of the implementation of the process is like this: managers do not regularly to find some quality defects are obvious nonconforming, write down the number or do after identification, mixed with a lot of similar products in the middle, see if we can put them in a timely manner, all staff to check it out. The quality consciousness is not strong, the work is not meticulous staff, in the encounter this in advance without warning, and may at any time and place a "test", it is often difficult to get high marks. So, want to withstand the test of "close", there is only one way, it is in the work to keep high vigilance and sense of responsibility, "don't accept from the procedure of nonconforming product, not the nonconforming product is passed to the next working procedure"